Technical Service

With a product from Heidolph Instruments, you can be sure you get not only a reliable premium device, but also a service that makes the difference.

Installation and briefing

All customers of Heidolph Instruments will receive a on-site installation and commissioning of the systems if required. Subsequently, a comprehensive briefing by our experienced technical staff. Thus, our customers are productive from day one and can devote themselves immediately to their work and research.

Contact our Service & Installation Team

Phone: (224) 265-9600
Email: service@heidolph.com

get in touch

Service with free quotation

Service with free quotation
Our competent service team will convince you with worldwide on-site repairs. All eligible repairs will be completed within four working days. Feel free to request a free quotation beforehand.

Free Loan Service

Free Loan Service
When available, we offer free loaner equipment during repairs to minimize research interruptions.

Repair on-site or return

Repair on-site or return
For sensitive systems or high costs for dismantling and transport, our service technicians or partners will come to you and do on-site repairs. If on-site repair isn’t possible or preferred, we’ll handle the return logistics for you.

On-Site Service Visit

What does a service visit include?